Refund Policy
Last Updated: June 29, 2026
At Dreamora, we want every customer to enjoy a comfortable sleep experience. If there is an issue with your order, we are here to help.
30-Day Warranty
Your Dreamora is protected by our:
30-Day Warranty
If your pillow arrives damaged, defective, or has a manufacturing issue, please contact us within 30 days of delivery.
Refund Eligibility
To request a refund, please provide:
- Order number
- Description of the issue
- Photos or videos showing the problem (if required)
Refund requests must be submitted within 30 days of receiving your order.
Refunds Are Not Available For:
- Change of mind after using the product
- Incorrect shipping information provided by the customer
- Damage caused by misuse or improper care
- Normal product differences
Refund Process
Once your request is reviewed and approved:
- We will confirm your refund approval.
- Your refund will be processed to your original payment method.
- Processing times may vary depending on your bank or payment provider.
Contact Us
For refund requests, contact:
Email: support@dreamora.com